Veeva Systems has opened two new European data centres, located in Germany and the UK, in support of the company’s continued investment in the region and rapid global expansion. The introduction of these facilities simplifies compliance with local data privacy laws and international regulatory requirements by offering European customers the opportunity to store their data within the region.
The data centres can support European and global customers’ needs for all of Veeva’s cloud-based solutions, including Veeva CRM, Veeva Network, and Veeva Vault. While all Veeva customers are protected by stringent Safe Harbor certifications, the Veeva European data centres will expand current options and safeguards to help ensure that companies can best meet compliance and regulatory requirements now and into the future.
“The opening of our European data centres reinforces our commitment to customer success,” said Dan Goldsmith, general manager of Veeva Europe. “With these new data centres, we can provide a range of options for our customers.”
Veeva’s European data centre facilities offer high levels of security and energy efficiency, and the ability to rapidly scale services as needed.
In addition, to an audience of more than 450 leaders at its European Commercial Summit in December, Veeva announced the availability of the Veeva Network Provider Database for Europe, beginning with the top five markets. With an aim to provide life sciences companies with choice and the most up-to-date and accurate healthcare professional (HCP), healthcare organisation (HCO) and affiliations data, Veeva is delivering the Network Provider Database for the UK immediately; France, Germany, Italy, and Spain in the first half of 2015; and other markets to follow.
The Veeva Network Provider Database’s millions of HCP, HCO, and affiliations records are continuously updated from authoritative industry sources for the best, most timely information, including digital profile data crucial to today’s multichannel engagement. The highest standards of quality and completeness are ensured through rigorous automated and steward-led validation. Data is sourced locally and consolidated into a single European reference database to eliminate the burden of managing multiple data feeds and duplication of HCP and HCO records across markets.
“With a foundation of better data from the Veeva Network Provider Database, life sciences companies can be more responsive and connect with customers across channels,” said Guillaume Roussel, director of strategy for the Veeva Network in Europe. “And now with a central source for customer and affiliations data across borders, they have the transparency and holistic view needed to improve engagement and help ensure compliance.”
Veeva’s European data operations build on the company’s proven experience and methodologies honed in the US and China, which continually validate and augment a database of more than 10 million providers. The Veeva Network Provider Database is part of the comprehensive Veeva Network family of solutions. Companies now have the choice to use a single, trusted source of customer data, customer master data management software and stewardship services, stand-alone or taken together, to gain the agility and efficiency benefits of a fully unified solution. Veeva’s provider data is readily accessible to both sales and marketing on demand – uniting the enterprise with a single view of the customer.
“Maintaining clean and accurate customer information is vital in order for life sciences companies to remain both competitive and compliant,” said Francesca D’Angelo, vice president of Veeva Network Data, Europe. “However, if not properly managed or centralised, this process can hamper productivity across all business areas. Veeva is committed to delivering the highest-calibre HCP, HCO, and affiliations data across Europe to remove the complexity of maintaining, updating, and reconciling disparate information within and across countries.”